Warehouses & distribution centres face many different challenges and the truth is, in this competitive environment, Small to Medium Businesses (SMBs) cannot afford to keep using a manual paper-based approach for warehouse management. However, businesses around the globe are facing some issues in adapting to a single consolidated platform for automation of their workflow, leveraging their core business resources. When it comes to online retail, the “one suit fits all” strategy does not work with everything including backend, inventory management, stock keeping and shipping. This is where a Custom Warehouse Management System comes in To Optimize Your Supply Chain Operations – to keep everything in order!
Let’s understand why a Custom Warehouse Management System (WMS) has become essential for businesses –
Why Build a Custom Warehouse Management System?
Companies operate through multiple distribution centres and fulfil orders through shipping carriers. They need to check the availability of the stock against the orders and make sure the right orders are sent out and the customers receive them on time. However, a generic inventory management system or software is not fit for the workflow. This is why companies require a custom warehouse management system which allows them to create a transparent system for all the operations such as stocking, accounting etc. and improves the quality of services!
Here are the benefits of using a custom warehouse management system –
Reduce Warehouse Costs:An optimized warehouse management system helps reduce the cost of maintenance. Available spaces can be used without waste, efficient workforce distribution between high or low-priority tasks, easy detection of expired items and flexible inventory flow. Custom systems can even be equipped with floor simulators, allowing business managers to lay out the way the furniture can be placed at the warehouse.
Improve Customer Service: Custom Warehouse management system offers benefits to both suppliers and customers. You will be able to reduce the waiting time on docks or bays, speeding up the supply chain. And on the customer’s end, the products will be delivered much faster and real-time updates about the product availability can be provided.
Increase Accuracy and Productivity: With the help of a custom Warehouse management system, you will be able to get in-depth data on the state of the inventory and stock and get real-time updates about any particular product. With this, you’ll:
– Reduce error-induced operating costs
– Timely plan restocking
– Get insights on shipment delays or other possible risks
– Forecast future capacity
Business managers can take a productive approach to problem-solving and increase the productivity and efficiency of the warehouse.
Enhance Flexibility and Scalability: Business managers can create consolidated data systems to store information from all warehouses and shops and improve the quality of employee allocation between multiple sites. This will help ensure all warehouses work efficiently, and analyze and compare on-site workflows. Warehouse management system will help customize documentation templates and speed up the billing, taxing and reporting processes.
Boost Transparency: Custom Warehouse management system will improve warehouse visibility and inventory tracking, which will create transparency in regard to the state of stocks, warehouse capacity and deeper insights into team capabilities. It will improve the transparency of processes within the company and business managers will be able to track employee work habits and stop malpractices instantly.
Ensure Compliance: The warehouse management system will help businesses comply with governmental policies as the system will allow managers to check if all the provenance and delivery paperwork of the goods is done properly, everything is stored in the warehouse, has the right packaging and so on. Custom Warehouse management system is important for efficient quality control as it helps track shipping, packaging, and layout efficiency and alerts the managers if there is any issue.
Pros & Cons of an Off-the-Shelf Warehouse Management System
Readymade products are often used by businesses that have not adopted automation yet or are not ready to invest in custom products. Though readymade management systems have their own pros and cons –
Pros:-
Quick to Deploy – It only takes about 10-15 minutes to register or set up an account and get the subscription for a readymade tool. The entire team can get familiar with the tool within a week. As a result, the return on investments is quicker as compared to custom products.
Large user community – Readymade warehouse management systems have a wider or larger user base that will share tips, maintenance hacks, etc. This way, you can always find someone who will answer tool-related queries.
Lower initial cost – Off-the-shelf warehouse management systems are more viable. If you want to try out the idea of Warehouse management system implementation, this is your safest choice.
Despite the low costs and other benefits, a readymade warehouse management system has many drawbacks.
Cons:-
These systems require additional components – Readymade warehouse management systems are more likely to lack the features which are required to manage the business efficiently. In this case, you will have to hire developers to upgrade the tool which will increase the overall cost.
Subscription costs add up over time – If you are just trying the tool and do not plan to use it for the long term, the initial cost of the system will nullify itself. Over time, the manager will have to spend more paying for subscriptions as opposed to a custom tool development.
Top 3 functionality of Custom Warehouse Management Software
Most warehouse management systems are oriented towards the physical and logistical aspects of warehouse management. While considering a Warehouse management system, make sure you get your warehouse management functional requirements sorted and have all the features you need in hand. Make a checklist while selecting the solution, so none of the features is forgotten. Let’s take a look at the key features and functionalities of Warehouse management system –
Inbound and Outbound Operations
Working with vehicles that bring in physical products and materials is the very first step of the warehousing process. Manifest tools for the trucks will help input data into the inventory system and prepare the warehouses for incoming goods. Then the items are organized in the storage with the help of barcode scanning, radio frequency ID tagging and other physical processing. Some Warehouse management systems can label and identify each item the minute they arrive and get the organization process done.
Pallet estimate features will help with loading and unloading pallets, while pack & ship features will help get warehouse materials and products out of the warehouse. Other features of the Warehouse management system can manage processes such as kitting and cycle counting, cross-docking etc.
While selecting the platform, keep an eye on these key features:
Inbound Operations / Receiving
Put away Management
Advanced Shipping Notifications
Shipping Scheduling
Picking and Packing
Value-Added Services
Product Lifecycle Management
Order and Fulfillment Management
The Warehouse management system can optimize the order and fulfilment process and enhance order management. With reorder, features, parts or products can be automatically ordered in a routine order. Some platforms provide access to carrier networks which speed up the shipping process. With AI and machine learning incorporated into the Warehouse management system, companies can boost up their efficiency and speed, and reduce or remove manual work.
Warehouse management systems often include specific inventory management tools for handling specialized types of products and materials – tools such as perishable goods tracking and FIFO/LIFO protocols, which are backed by digital planning tools. This keeps the products fresher and decreases wastage.
Look for some of these features while selecting the warehouse management system:
Automation and Artificial Intelligence
Compliance and Regulation Management
Carrier Networking
Order Management
Automatic Re-Ordering
Inventory Management Tools
Tracking and Analysis
Many Warehouse management systems allow companies to aggregate business intelligence from warehouse operations, which includes features like real-time tracking to maintain inventory. This means you can track inventory levels in real-time and restock when necessary. Other tools include KPI analysis, and workflow management tools to know what’s going on within the warehouses. Decision-makers can gather high-quality data and determine whether to make changes in key business processes and how.
Along with that, many Warehouse management systems come with multi-location tracking. Features like language, currencies and tax can help support international operations and fix accounting issues.
Keep these features in mind while selecting a warehouse management system:
KPI Management
Business Intelligence Integrations
Workflow Management
Multi-Currency Support
Real-Time Tracking
Multi-Language Support
Tax Integrations
Structure of a Warehouse Management System
Take a look at the structure given below. It’s a structure of the project and technologies you could apply for development.
Manager Dashboard
The first thing that managers will see after logging into their accounts is the Home Page, which gives them a clear idea of the system workflow. As a Manager, you will find the following options in the main menu:
Contacts
Items
Orders
Packages
Invoices
Integrations
Reports
Now let’s see and understand each feature and its functionalities in detail. Keep Reading!
Contacts
With the Contacts feature, you can easily find all the detailed information about your customers – their names, e-mails, phone numbers, billing and shipping addresses, website information and so on. All the information is saved within the Warehouse Management System, making it easy for you to create transactions quickly and carry on business efficiently. Not only does the system allow you to send emails and view customer information, it also lets you easily create sales transactions for your customers. Below is the table showing you the information you can find under Contacts:
ID
Full name
E-mail
Company
General overview
Transactions
History
Items
You can access this feature by clicking on the “Items” option under the main menu. Items are the products or services which your company is delivering to the customers/clients and which can be purchased from the vendors in the business. Not only does the Warehouse Management System let you view and operate the items, but it also lets you analyze the items in your Warehouse Management System solution. Below is a well-structured table of the information you will find under this feature:
ID
Product code
Product name
Special instructions
Status (in progress, completed)
Date
Quantity
Actions
Orders
This feature can easily be accessed from the main menu as well. Under this feature, you will get detailed information about the sales process, which includes quantity, prices, delivery and so on. Take a look at the given table, presenting the columns you will see:
ID
Date
Order number
Customer name
Status (Draft, Confirmed, Closed, Void, On Hold)
Invoiced
Packed
Shipped
Amount
Actions
You will find the “Add Order” button on top of the Order list page, which will allow you to create new orders and enter important details.
Packages
You can access the “Package” option from the corresponding option in the main menu. This feature allows you to choose your customer’s order that you want to ship and assign package slip numbers to the order items. See the table presenting all the information you will see under this feature:
ID
Date
Name
Status (not shipped, shipped, delivered)
On the top of the packages page, you will find the “Add Package” button and a filter which will allow you to sort packages in terms of the status you need.
Invoices
This Invoice option is available in your main menu. With this, you can provide all the information about the sale, including units of goods, prices, shipping details, etc. See the table presenting all the information you will see under this feature:
ID
Name
Date
Amount
Paid
Status (sent, paid, overdue, refunded)
Actions
When you click on the user’s name, you will see an invoice with all the information about that user’s purchase. You can also add new invoices with the “Add Invoice” button on the top.
Integrations
This is another feature available in the main menu section. With the Integrations feature, multiple separate components can be connected, like payment gateways, shipping carriers etc. which will work as one system. Not only does the Warehouse Management System help you to analyze the business processes better, it also enables you to boost up and improve the productivity and workflow of your company. On the top, you can see the “Add” button which will allow you to add new integrations. See the table presenting what you will see under this feature:
Reports
You can directly access the Reports page under the main menu section. This feature lets you professionally optimize the business processes within your company. Due to this you can reduce expenses and manage risk better. This feature helps you make informed data-driven decisions and succeed by identifying the most profitable items and monitoring sales and purchases. Below is a well-structured table of the information you will find under this feature:
Notifications
All the users of the warehouse management system can stay up-to-date with the Notifications feature. Users can also set how they would like to receive the alerts and notifications within the Warehouse Management System. Not only does the system help the users be more aware of what’s happening in the Warehouse Management System, but they also get notified about any changes such as shipping, invoice status, inventory, back orders and so on.
Now let’s look at what the Administrator sees after logging in –
Administrator Dashboard
The below-mentioned table shows the home page, which is the first thing that an administrator sees after logging into the account. It provides a clear picture of how well the business or the company runs and shows – top-selling items, sales, stock summary, recent invoices, number of orders shipped and a lot more. An administrator can access various important areas of the Warehouse Management System such as:
Contacts
Items
Orders
Packages
Invoices
Integrations
Reports
Settings
We are now going to provide you with an overview of the Settings feature which is not presented in the Manager Dashboard.
Settings
This feature can be accessed from the main menu of the Administrator. On the Settings feature, the administrator can see the following widgets:
Users
Items
Locations
Inventory Adjustment
Configuration
Company Profile
When you click on the Users widget, you will be redirected to the “Users” page, where you can make some changes such as:
Users
Buy more users
Add a new user
Set up the maximum number of users
When you click on the “Company Profile” widget, you will be redirected to the page where all the information about your company can be edited:
Company Profile
Company ID
Company name
Number of users
Company billing address
Company shipping address
Conclusion
Warehouse management systems are essential for businesses with ambitions to scale up, expand and manage the business efficiently. It provides owners with all the insights about the warehouse operations, inventory, and supply chain and lets them fully automate the management framework.
A warehouse management system has everything that a warehousing operation needs to succeed. Therefore, you should take your time while selecting the perfect solution which fits all your requirements. Keep in mind the features and key functions that you require while looking for a Warehouse Management System for your company.
Undoubtedly, a custom warehouse management system is the one-stop shop containing everything that you need to enhance your company’s productivity. And we, at ATeam, have vast experience in delivering the perfect solutions to match all your unique requirements.
We are a team of exceptionally skilled software developers and have developed dozens of software for over 300+ companies. We will analyze your business needs and help you develop and implement any kind of solution that will improve your company’s efficiency, generate better revenue and take your company to the next level!
ATeam would love to connect with you and discuss your project!
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